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Shipping policy

Mumu Bath works effortlessly to make sure your orders reach you safely and quickly. Local deliveries are carried by third-party delivery companies and USPS who ensure the best service possible. Check out the shipping charges below:

  • Our shipping rates depend on the carrier rate. We use USPS First Class or USPS Ground or UPS Ground for shipping our orders below 75 USD. But we offer Free Shipping in the USA on orders over $75.
  • It usually takes 3-5 Business days to handle your order. Our Order cut-off time is Thursdays 3:00 PM.
    • (EST or PST)?
  • Our Website www.mumubath.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses using USPS First Class or USPS Ground or UPS Ground.
  • We are always available to answer any questions and listen to suggestions regarding our polices.

Please check the shipping charge below:

For order value above 75 USD: FREE! within the United States.

For order value below 75USD: The shipping charge will be calculated by USPS First Class or USPS Ground or UPS Ground.

See the shipping rates for order values below 75 USD:

Carrier Name Handling fee Shipping speed
USPS First Class Package N/A Calculated
USPS Ground N/A Calculated
UPS Ground N/A Calculated

*Delivery delays can occasionally occur.

 Shipment Processing Time

The delivery is available in all regions of the United States.

Our shipments go out Mondays through Fridays, and it usually takes 3-5 Business days to handle your order and our Order Cut-off time is Thursdays 3:00 PM.

Any order placed after working hours shall be processed the following day. During the public holidays, there may be a delay in order processing and deliveries. Some circumstances may arise out of our control, which leads to deliveries not arriving within the estimated time. If your order is more than 2 business days late based on the above guidelines, please contact us via email at hello@mumubath.com and provide your name, order number, and date of order.

We ship from our Business Address: 72 Jay Street, Brooklyn, NY 11201

Shipment to P.O. boxes or APO/FPO addresses

Our Website www.mumubath.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Update this section if you do not ship to P.O. boxes or APO/FPO addresses Using USPS First Class or USPS Ground or UPS Ground.

Shipment confirmation & Order tracking

Once shipped, your order will arrive within 3 to 5 business days for the United States. You will receive an email confirmation once your order is shipped. Feel free to email us to check your order status; we're happy to help.

Customs, Duties, and Taxes

My Website www.mumubath.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

My Website www.mumubath.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 Also, we are always available to answer any questions and listen to suggestions, happy to answer regarding our delivery policy. Just contact us by clicking here, or call us at 347-788-2392, or email us at hello@mumubath.com any time.

You can always contact us for any return or refund question at 

Email: hello@mumubath.com

Call us: 347-788-2392

AVAILABILITY: Monday to Friday From 11:30 AM to 5:00 PM (EST)

Address: 72 Jay Street, Brooklyn, NY 11201

Note: The Return and refund policy is applicable only in the United States. For international orders, the return of the product unless incorrect, damaged, or faulty is not allowed.