Questions?
We're Here To Help.
Find answers about ordering, shipping, returns, wholesale, product care, and how to get the most out of your Mumu Bath rituals.
Shop Best SellersFrequently Asked Questions
FAQ's
Orders
Yes, gift cards are available through the Mumu Bath gift shop.
Yes, we offer gifting options for teams, events, and special occasions. Contact us for bulk order assistance.
Yes, you can include a personalized gift note with your order at checkout.
Shipping
Shipping rates are calculated at checkout based on your location and selected shipping method.
Most orders are processed within 1–2 business days and delivered within 3–7 business days.
Yes, we ship to select international destinations. Shipping options are available at checkout.
If your package is delayed, please check your tracking information or contact our support team for assistance.
Returns
We accept returns on eligible items within our return window. Please visit our Returns Policy page for full details.
Our gummies are intended for adults unless otherwise stated. Please consult a healthcare professional before giving them to children.
Yes, eligible products may be exchanged. Please contact our support team to arrange an exchange.
Products
Use a well-draining soap dish to keep the bar dry between uses, helping it last longer.
Yes, our bathing soap is formulated to be ultra-mild and is loved by customers with sensitive skin, eczema, or dry patches.
Some of our bars include natural exfoliants like oatmeal or botanicals. Check each product description for details.
Yes, many of our bars include ingredients like tea tree oil and charcoal that help balance oil and soothe breakouts.
No. All of our bath soaps are free from synthetic additives - we use only essential oils and natural plant-based colorants.
Unopened, stored in a cool, dry place, your soap can last up to 18 months.
Yes, they are perfect for travel - no TSA restrictions and no mess.
We use certified organic ingredients, though the final organic soap bar is handcrafted in small batches and not currently third-party certified.
Yes, our soaps lather well in both soft and hard water conditions.
No, our natural colors wash clean and don’t leave residue or staining.
Wholesale
We offer free shipping for your first wholesale order. For subsequent orders, shipping costs will be calculated based on the destination.
Yes. Occasionally, we may have a small number of products not included in our wholesale catalog. If you have any questions, please reach out and we’ll assist you promptly.
Yes. Please email: sasha.chou@mumubath.com
The required minimum order is $250. All SKU’s are sold in case sizing (case = 6 units).
Yes, we provide complimentary testers.
We will ship your order within 7-10 business days.
Send us an email to: sasha.chou@mumubath.com We will respond to you soon.
We require all wholesale partners follow our MSRP. Orders are paid for in full at the time the order is placed.
If you have another question that is not answered here, we’re here to help! Contact us at hello@mumubath.com.
Gifting
Our order minimum quantity is 10 gifts with a minimum price of $25 per gift.
Once we receive your order request, you can expect to hear from our team in 1-2 business days. We'll work with you to choose the best gift for your needs. We will ship all gifts to your recipient list within 4-7 business days, depending on order size. Rush order turnaround is possible on a case by case basis. Just let us know what you need!
At the moment we only ship within the U.S., and shipping cost will vary depending on the shipping method needed to hit your deadline. We can ship to a single location, or send each gift directly to recipients.
Our entire collection is available for corporate gifting. Our team will help curate the perfect gift for your specific needs. Our Mindful Kits in particular make the gifting process simple, easy, and thoughtful.
We offer discounts on corporate orders for 30 recipients or more.
We offer a number of ways to personalize your gifts, and can discuss cost as part of your overall needs.